Irene Gold Dress White

Refund Policy

At this time, HONI the Label offers store credit or exchanges only for eligible returns. Refunds are only issued if an item arrives faulty or damaged.

If you receive a defective item, contact us at honithelabel@gmail.com within 3 days of delivery with your order number and clear photos.

Once your return is approved, your store credit or replacement will be processed within 3–5 business days.

We truly appreciate your understanding and continued support of our small business.

Returns & Exchanges

We hope you love your HONI pieces, but if something isn’t quite right, we’re happy to help.

We accept returns and exchanges within 7 days of receiving your order. Items must be unworn, unwashed, and in original packaging with tags attached.

Please note that shapewear and intimate items are final sale for hygiene reasons.

To start a return or exchange, email us at honithelabel@gmail.com with your order number and reason for return.

Return Details:

Customers are responsible for return shipping costs unless the item received was incorrect or defective.

Once your return is received and inspected, your exchange or store credit will be processed within 3–5 business days.

Shipping & Returns Policy

Shipping & Processing

All orders are processed within 1–2 business days.

If we experience a high volume of orders, processing may take a few extra days. Please allow additional time in transit for delivery. If there is a significant delay, we will contact you by email or phone.

Estimated Delivery Times:

Trinidad: 3–5 business days
Tobago: 5–6 business days

Order Tracking

Once your order ships, you’ll receive a shipping confirmation email from honithelabel@gmail.com.